GENERAL TERMS AND CONDITIONS

Effective from 1 January 2026

You, as the Customer, are hereby informed that by using the website and online store available at greencompass.hu, you declare that you are familiar with and accept these General Terms and Conditions, drawn up pursuant to Sections 6:77–6:81 of Act V of 2013 on the Hungarian Civil Code. If you intend to actively use the opportunities and services offered by the website and online store, please read these General Terms and Conditions carefully and use our services only if you agree with all provisions and accept them as binding upon you.

This document is concluded exclusively in electronic form.

The contract governed by the following conditions qualifies as a distance contract under the Hungarian Civil Code.

Operator details:

• Business name: Andrea Gecseg, Sole Proprietor
• Registered office: 27 Rákóczi Ferenc Street, 9764 Csempeszkopács, Hungary
• Tax number: 60583477-1-38
• Language of the contract: Hungarian
• Email address: info@greencompass.hu
• Telephone: +36 20 3635 178
• Hosting provider: webnode.hu

For the purposes of these General Terms and Conditions, the service provider is hereinafter referred to as the "Operator".

1. Scope of the General Terms and Conditions and Applicable Law

These General Terms and Conditions apply to the virtual agricultural advisory, compliance, documentation and virtual assistance services provided through the greencompass.hu website (hereinafter referred to as the "Service Provider").

The legal relationship between the Service Provider and the Customer is governed in particular by the following legislation:

Act V of 2013 on the Hungarian Civil Code;

Act CLV of 1997 on Consumer Protection;

Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR).

If the Customer is a business association or sole proprietor, the legal relationship qualifies as a business-to-business contract.

2. Conclusion of the Contract

The contract is concluded by:

acceptance of a written quotation;

electronic confirmation;

or, in individual cases, the signing of a separate service agreement.

The Service Provider is entitled to withdraw its quotation until it has been accepted.

These General Terms and Conditions form an integral part of the individual contract.

3. Nature of the Service

The Service Provider provides professional consultancy, documentation preparation and compliance support.

The activities of the Service Provider do not constitute the exercise of official authority and do not replace accounting, tax advisory, legal representation or regulatory decision-making activities.

The Service Provider does not guarantee:

• eligibility for subsidies or financial support;
• the successful outcome of a grant or tender application;
• the absence of administrative penalties or fines;
• the payment of any subsidy or financial support.

4. Obligation to Cooperate

The Customer is required to:

• provide accurate, complete and up-to-date information;
• submit the requested documents within the specified deadline;
• consider the professional recommendations and make the necessary decisions.

The Service Provider shall not be liable for consequences arising from inaccurate, incomplete or delayed information supplied by the Customer.

The Parties' obligation to cooperate is governed by Section 6:62 of the Hungarian Civil Code.

5. Fees and Payment Terms

By ordering and paying for virtual services available through the Website or Online Store, including in particular the Basic and Pro Packages and tickets for online webinars, a distance service contract is concluded between the Parties.

Considering the nature of the service, the resulting legal relationship qualifies as a mandate-type legal relationship and is governed by the applicable Hungarian legislation, in particular the provisions of the Hungarian Civil Code relating to mandate agreements.

Submitting an order through the Online Store constitutes an offer involving a payment obligation, which the Service Provider accepts by confirming the order. The contract is concluded when the confirmation is sent.

For purchases made through the Online Store, the service fee may be paid by:

• online bank card payment;
• bank transfer;
• or any other method indicated in the Online Store.

By paying the fee, the Customer acknowledges that the provision of the service may commence and that the contractual relationship described above is thereby established between the Parties. The Customer expressly consents to the Service Provider commencing performance immediately after payment. The Customer acknowledges that, in the case of digital services, the statutory 14-day right of withdrawal may be lost once performance has commenced.

Following the free consultation requested through the form available on the Website, the service fee shall be determined in an individual written quotation. Unless otherwise agreed, the payment deadline is eight days.

In the event of late payment, the Service Provider may charge default interest pursuant to Section 6:155 of the Hungarian Civil Code and, where applicable, a statutory debt recovery cost allowance.

If the payment delay exceeds 30 days, the Service Provider is entitled to suspend the provision of services.

6. Limitation of Liability

The liability of the Service Provider is limited exclusively to proven direct damage caused by a breach of contract.

The maximum amount of liability is:

a) in the case of a monthly subscription: the total amount of the fees for the preceding three months;

b) in the case of project-based work: the total project fee.

The Service Provider shall not be liable for:

• loss of profit;
• indirect or consequential damage;
• losses arising from the repayment of subsidies;
• administrative penalties or fines.

The limitation of liability shall not apply to intentional damage, in accordance with Section 6:152 of the Hungarian Civil Code.

7. Force Majeure

The Service Provider shall not be liable for circumstances arising from unavoidable events beyond its control, including changes in legislation, the unavailability of regulatory systems or natural disasters.

8. Confidentiality and Trade Secrets

The Parties are required to treat all data and information obtained during their cooperation as trade secrets.

The protection of trade secrets is governed by Act LIV of 2018 on the Protection of Trade Secrets.

The obligation of confidentiality shall remain in force after the termination of the contract.

9. Intellectual Property

All templates, calculation models and methodologies created by the Service Provider constitute the intellectual property of the Service Provider.

The Customer may use these materials exclusively for the operation of its own agricultural business.

Resale, reproduction or disclosure to third parties is prohibited.

10. Data Processing

The detailed rules governing data processing are contained in the separate Privacy Notice, which forms part of these General Terms and Conditions.

11. Termination of the Contract

Ordinary termination is possible subject to a notice period of 30 days.

The contract may be terminated with immediate effect in the event of a material breach, including in particular:

• failure to pay the service fee;
• unauthorised disclosure of confidential information;
• refusal to cooperate.

12. Right of Withdrawal

A. General Right of Withdrawal

A consumer is entitled to withdraw from the contract without giving any reason within 14 days from the date on which the contract was concluded, in accordance with applicable legislation.

The consumer may exercise the right of withdrawal by:

• sending an unambiguous statement by email;
• or sending another clear statement concerning withdrawal to the data controller.

If the right of withdrawal is validly exercised, the Service Provider shall reimburse all payments received without undue delay and no later than 14 days after receiving the withdrawal statement.

B. Exclusion or Loss of the Right of Withdrawal

The consumer acknowledges that the right of withdrawal may not be exercised in the following cases:

• digital content supplied on a non-tangible medium, including downloadable documents, online training and webinar recordings, if performance has commenced and the consumer:
• has given prior express consent to the commencement of performance;
• and has simultaneously acknowledged the loss of the right of withdrawal.

C. Services Commenced During the Withdrawal Period

If the performance of the service commences within the 14-day withdrawal period:

the consumer is required to pay a proportionate fee for the service provided up to the date of withdrawal;

except where the consumer expressly requested immediate performance and acknowledged the loss of the right of withdrawal.

D. Services Provided on a Specific Date

The consumer is not entitled to exercise the right of withdrawal in relation to services provided on a specific date or by a specific deadline, including live webinars, events and paid consultation appointments.

The above provisions are based in particular on the following legislation:

Government Decree 45/2014 (II. 26.);

Act CXII of 2011 on Informational Self-Determination and Freedom of Information;

Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR).

13. Settlement of Disputes

The Parties shall first attempt to settle any disputes amicably.

If no amicable settlement can be reached, the Parties submit to the exclusive jurisdiction of the court having territorial jurisdiction over the registered office of the Service Provider, in accordance with the provisions of the Hungarian Code of Civil Procedure.

14. Severability

If any provision of these General Terms and Conditions is invalid, this shall not affect the validity of the remaining provisions.

15. Amendments

The Service Provider is entitled to amend these General Terms and Conditions unilaterally. The amendment enters into force upon publication on the Website.